Privacy Policy

01Who we are

Auverant Solutions is the data controller responsible for your personal data. We are based in England & Wales and led by our director, Musaddaq Ahmed. For any privacy matter, contact info@auverant-solutions.co.uk.

02Data we collect

We collect the following personal data when you contact us or engage our services:

• Name, email address, and phone number.
• Company name and business details provided during scoping.
• Information you submit via our contact form or by email.
• Technical data (IP address, browser type) collected automatically via our website.

03How we use your data

We use your personal data solely to:

• Respond to enquiries and provide quotes or proposals.
• Deliver the services you have engaged us for.
• Maintain client records and meet our legal and financial obligations.
• Communicate updates relevant to your engagement.

We do not use your data for marketing, profiling, or any purpose beyond what is described here without your explicit consent.

04Legal basis for processing

• Contract — processing is necessary to deliver the services you have engaged us for.
• Legal obligation — we must retain certain records for HMRC and Companies House compliance.
• Legitimate interests — responding to pre-engagement enquiries and maintaining business records.

05Data retention

Personal data is retained for six years from the end of an engagement, in line with HMRC requirements. Enquiry data from contacts that do not result in an engagement is kept for no longer than 12 months. After the applicable period, data is securely and permanently deleted.

06Third parties

We do not sell, share, or transfer your personal data to third parties, except where:

• Required by law or a regulatory authority.
• Strictly necessary to deliver the agreed services (for example cloud storage, hosting, payment, or communications providers).

Any such third parties are bound by appropriate data protection terms and are prohibited from using your data for their own purposes. Some providers may process data outside the UK; where they do, we rely on appropriate safeguards such as UK adequacy regulations or Standard Contractual Clauses.

07Your rights under UK GDPR

You have the following rights regarding your personal data:

• Access — request a copy of the data we hold about you.
• Rectification — request correction of inaccurate data.
• Erasure — request deletion of your data where no legal obligation to retain it exists.
• Restriction — request that we limit how we use your data.
• Portability — receive your data in a structured, machine-readable format.
• Object — object to processing based on legitimate interests.

To exercise any of these rights, email info@auverant-solutions.co.uk and we will respond within 30 days. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

08Cookies

For information on how we use cookies on this website, please see our Cookie Policy.

09Changes to this policy

We may update this Privacy Policy from time to time. Any material change will be reflected by an updated date at the top of this page. Continued use of our services following an update constitutes acceptance of the revised policy.

Contact us

Auverant Solutions · 17 Salisbury Street, Swindon, London, SN1 2AN, United Kingdom · info@auverant-solutions.co.uk · UK +44 7826 404235 / US +1 307 785 6150 · Director: Musaddaq Ahmed.